All Alch Cera orders are shipped through Australia Post and their international delivery partners.

Each piece is wrapped and prepared in the studio with care, attention, and the steadiness that handmade work deserves.

Processing Times

Please allow up to 3 business days for packing and processing.

All parcels are wrapped by hand in the studio — a considered process that ensures your ceramic piece is protected on its journey.

Your patience during this time is deeply appreciated.

Pre-Orders & Mixed Orders

If your order contains both pre-order pieces and ready-to-ship items, the full order will be dispatched together once the pre-order item has been completed and fired.

This ensures your pieces travel safely and sustainably in a single shipment.

Shipping Rates

• Australia (standard shipping): please email for up to date rates

• International shipping: calculated upon checkout

Tracking details will be provided once your order has been shipped.

Questions or Support

If you have any questions about your order or our shipping process, you’re always welcome to reach out:

hello@alchcera.com

Alch Cera Studio — Melbourne, Australia